❓ Frequently Asked Questions

✅ Our Meet & Greet service is a premium hospitality solution at Hazrat Shahjalal International Airport. Our professional representatives welcome passengers at the airport, assist with personalized placards, help with luggage handling, provide immigration assistance, and coordinate transportation. This service ensures a smooth, stress-free airport experience from arrival to departure.

✅ Currently, our premium service is available at Hazrat Shahjalal International Airport (DAC) in Dhaka, Bangladesh. We have expansion plans to extend our services to other major international airports including Chittagong and Sylhet in the coming months.

✅ Our service stands out with personalized attention, multilingual support, 24/7 availability, experienced airport staff, real-time flight tracking, and premium customer care. We focus on creating memorable experiences rather than just basic assistance.

✅ You can book our service through multiple convenient channels: our website booking form, direct phone call, WhatsApp at +8801790754575. We recommend online booking for faster processing and instant confirmation.

✅ Our charges vary based on service type, passenger count, and special requirements. Basic meet & greet starts from 500 BDT, VIP services from 1,000 BDT. Contact us for detailed pricing and custom packages.

✅ No advance payment required! You can pay after receiving our service through cash, mobile banking (bKash, Nagad, Rocket), bank transfer. We also accept international payment methods for foreign guests.

✅ For best service, book 6–12 hours in advance. However, we accept urgent bookings with at least 4–6 hours notice. During peak seasons (holidays, Hajj), we recommend booking 24-48 hours early to ensure availability.

✅ Yes! You can modify your booking up to 2 hours before service time. Cancellations are free if done 6+ hours in advance. Last-minute changes may incur minimal charges. Contact us immediately for any changes.

✅ Absolutely! We provide round-the-clock service, 365 days a year. Our team is available for early morning flights, late night arrivals, and red-eye departures. No additional charges for nighttime services.

✅ Yes! We offer exclusive VIP/CIP packages including premium lounge access, expedited immigration clearance, dedicated customer care representatives, luxury vehicle transfers, and personalized assistance throughout your airport experience.

✅ Absolutely! We specialize in assisting international travelers with multilingual support (English, Arabic, Hindi, Urdu), cultural guidance, local SIM cards, currency exchange assistance, and safe transportation to their destinations.

✅ Yes! We provide professional placards with your name, company logo, or custom message. Our representatives are easily identifiable and will be waiting at the designated meeting point with clear signage.

✅ We offer various transportation options including economy cars, premium sedans, SUVs, luxury vehicles, and buses for groups. All vehicles are air-conditioned, insured, and driven by professional chauffeurs.

✅ Yes! We have special packages for corporate groups, delegations, and large families. We offer discounted rates, dedicated coordinators, and customized services for business travelers and group bookings.